No call centre. No bot. No 24-hour wait for a response. Pick the channel that suits you - we'll be back to you the same day, usually inside the hour.
Operations enquiries take priority - if you're a rail client with an active issue or a school with a same-day problem, call the depot first. For everything else, use whatever's easiest.
For active jobs, rail call-out, or anything time-sensitive. Goes straight through to the operations team.
01709 278 914Quote requests, contract enquiries, general questions. Read by a real human, replied to the same day.
hello@smtbusandcoach.comBy appointment, weekdays. Eastwood Trading Estate, Chesterton Road, Rotherham S65 1SU. Easy reach of M1 and A1(M).
Get directions →Looking to join us? Easiest is to call the depot and ask for the operations team. We'd rather have a chat than read a CV.
See open roles →The more you can tell us up front, the faster we can come back with a real number rather than a placeholder. Below the form is the longer enquiry form - for serious operational requirements, use that one. For quick price checks, this is enough.
Rail operations and emergency cover run around the clock. The office answers the phone in normal hours. Email gets read seven days a week, but expect daytime replies during the working week.
Active jobs, rail call-out, emergency cover. Phone answered around the clock by the operations team.
General enquiries, quotes, bookings. Email read all week; replies during office hours unless time-critical.
Phone: immediate. Email: under an hour during office hours, same day otherwise. Operations call-out: under an hour, target sub-30 minutes.
A real human reads every enquiry. Whether it's a one-off airport run or a multi-week rail contract, we'll come back to you with a plan and a price - usually the same day.